If you want to make a return, please let us know within and no later than 14 days from receipt of the goods, to the following email address:
o By telephone communication: 07611916466
The return shipment is to be paid by the customer.
Fannyboutique does not respond in any way for damage or theft / loss of goods returned by uninsured shipments.
Once we have received the item (which must be perfectly intact, with a tag and accompanied by our receipt), we can proceed in three ways:
- Replace it with another garment of the same or higher amount (subject to price difference)
- Issue a refund equal to the value of the item itself, using the same payment method as initial purchase.
- Gift voucher of equal value to spend on our site valid for 2 months.
We remain available for any other info.