Refund policy

If you want to make a return, please let us know within and no later than 14 days from receipt of the goods, to the following email address:

o By telephone communication: 07611916466

The return shipment is to be paid by the customer.

Fannyboutique does not respond in any way for damage or theft / loss of goods returned by uninsured shipments.

Once we have received the item (which must be perfectly intact, with a tag and accompanied by our receipt), we can proceed in three ways:

  • Replace it with another garment of the same or higher amount (subject to price difference)
  • Issue a refund equal to the value of the item itself, using the same payment method as initial purchase.
  • Gift voucher of equal value to spend on our site valid for 2 months.

We remain available for any other info.